Crossroads Care West Suffolk is a local charity based in Bury St Edmunds and
 has been supporting family carers  since 1984 .The charity is governed by a voluntary
 Board  of Trustees.
 
We cover a large area that includes most of Forest Heath, all of St Edmundsbury, 
the north east of Babergh, which takes in Sudbury down to Stoke by Nayland and 
all of Mid Suffolk. 
 
Our  staff are carefully selected, vetted ,highly trained and experienced . They look
 after person with care needs in their own home, so the carer can take a break 
and spend some time as they wish – doing things the rest of us are able to do as a matter of course such as shopping, 
visiting the pub or having their hair done maybe. 
 
Our staff build strong relationships with their clients and encourage them to do as 
much for themselves as they are able by offering social stimulation both inside 
and outside the home . The service is tailored to individual needs.
 
Our aim is to offer Carers a regular break at a time that suits them and to offer a 
reliable and consistent service.  We strive to provide a high quality, flexible service
 to people  from all age groups, disabilities or health problems, at any time of day 
or night and for any duration. Many of those receiving care have severe disabilities and therefore 
have complex care needs requiring consistency of care, and commitment, from our 
care staff. The scheme is fortunate that many of our  staff have been with us for many 
years. Their commitment is critical to the success of the service.
 
We currently employ 40 Carer Support Workers who look after over 400 people of 
all ages and disabilities so their carers can have a break for a while. 
 
If you are interested in our service you can contact us yourself 
and we will give you more information. We will visit you at home to discuss your
specific needs with you.If we are able to assist, you will be allocated your own Support Worker 
who will provide you with a regular service.